Shipping policy

Thank you for shopping at Steffany Jewels.

Shipping Partners

We ship with:

  • UPS
  • FedEx
  • DHL
  • DPD
  • OMNIVA

Processing & Delivery Time

Orders are typically processed within 1-7 business days.

Once shipped, delivery usually takes 10 to 14 working days, depending on the destination and carrier.

Delivery times are estimates and may vary due to customs clearance, remote locations, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery address, package weight, and selected carrier.

Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

Order Tracking

You will receive a tracking number by email once your order has been shipped.

You can track your package directly on the carrier’s website:

  • UPS
  • FedEx
  • DHL
  • DPD
  • OMNIVA

International Shipping

We ship worldwide. Please note that international deliveries may be subject to local customs procedures, which can affect delivery times.

Delays

Steffany Jewels is not responsible for delays caused by the carriers, customs authorities, weather, or other circumstances beyond our control.

Contact Us

If you have any questions about your shipment, please contact us:

Steffany Jewels
Trade name: Steffany Jewels
Reg. No.: Sia suratdiamondlatvia (40203589894)
Address: Viestura iela 2, Daugavpils, LV-5401, Latvia
Phone: +371 25578862
Email: sales@steffanyjewels.lv
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